Introduction
An established wine farm in Klein Drakenstein, Paarl, Western Cape is looking to employ a host/hostess. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Duties & Responsibilities
RESPONSIBILITIES
- Welcome guests to the venue with a friendly and warm manner.
- Provide accurate wait times and monitor waiting lists.
- Manage reservations.
- Escort customers to assigned dining or bar areas.
- Provide menus and announce Waiter/Waitress’s name.
- Greet customers upon their departure.
- Coordinate with Restaurant Manager about available seating options
- Maintain a clean reception area and regular checks on bathrooms. Ensure bathrooms are clean and tidy.
- Cater to guests who require extra attention (e.g., children, elderly)
- Answer incoming calls and address customers’ queries.
- Reply to emails in a professional manner, monitor bookings.
- Assists wait staff as needed.
- Responsible for the Curiosity table and daily stock take.
Desired Experience & Qualification
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- A positive attitude and ability to work well under pressure with Management and all restaurant staff.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system – Lightspeed.
- Knowledge of Dineplan
- Minimum 2-year experience in Fine Dining/Bistro or Five Star Hotels
- Familiarity with health and safety regulations
- Experience in managing reservations.
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
- High school diploma: hospitality certification is a plus.
Package & Remuneration
Negotiable
Interested?
If this role interest you please apply here on Pnet or visit follow our Linkedin Page for similar roles https://www.linkedin.com/company/kl-recruitment/?viewAsMember=true
