Duties & Responsibilities
• Should have worked as a Business analyst on BSS or OSS projects within telecom.
• Design thinking working Experience including defining prototypes & User Journeys in Agile environment
• Experience in process mapping, process re-engineering and GAP analysis
•Analyze & Simplify requirements / objectives with key stakeholders, risk analysis
•Design and document business solutions (process, system and measurements) that meet current and future requirements
•Ensure traceability of requirements from business through to development and implementation
• Previous Experience in leading a team of business analysts is essential
Desired Experience & Qualification
- At least 8 years business analysis and business optimization experience, in process driven environments.
- At least 3 years of leadership experience in similar positions in Blue label telecom, Vodacom, Cell C, Telkom or MTN
- Hybrid, 3 days in office
