Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
Role Purpose Deliver efficient and reliable maintenance support across our BPO facility to ensure a functional, safe, and welcoming environment
Key Responsibilities• Perform general maintenance and repairs on building elements—walls, ceilings, floors, doors, windows, and furniture.
• Conduct regular inspections and preventive maintenance to uphold facility standards.
• Address basic plumbing issues: clear drains, repair leaks, replace taps, and manage minor pipework.
• Execute basic electrical tasks (non-certified): replace bulbs, fuses, and plug points.
• Track and maintain facility tools, equipment, and assets.
• Supervise and liaise with third-party contractors during site visits, installations, or repairs to ensure policy compliance.
• Stay compliant with health, safety, and internal company protocols
• Provide prompt responses to emergency maintenance incidents.
• Assist with office layout changes, furniture reconfiguration, and minor installations.
• Maintain accurate maintenance logs and work records.
Qualifications
Qualifications & Experience Required
Essential• Minimum 1–2 years’ experience in general building maintenance roles.
• Skilled with hand and power tools; basic knowledge of electrical, plumbing, carpentry, and HVAC systems.
• Strong commitment to health & safety and compliance with facility protocols.
• Computer literate with good communication skills (English & Afrikaans essential)
.• Must have own mobile phone and be available for shift work (Monday to Friday)
Additional Information