As a Business Development Manager Direct Supply at ETG, you will play a key role in growing our hotel portfolio.
Your main focus will be identifying promising hotel partners, building strong relationships, and securing new collaborations. The role combines commercial skills with a solid understanding of hotel systems and effective project management.
From negotiating partnerships to supporting onboarding, you will be central to driving our growth and long-term success!
This is a remote vacancy open to candidates residing in Madrid or Barcelona.
Job Responsibilities:
- Conduct thorough market analysis and research to identify potential opportunities for growth in designated destinations;
- Stay abreast of industry trends, competitor activities, and market demands to inform contracting strategies;
- Utilise extranet tools and negotiation skills to directly contract with hotels, ensuring favourable terms, rates, and inventory allocation;
- Build and maintain strong relationships with hotel partners to maximise mutual benefits and enhance our competitive position;
- Negotiate competitive rates, discounts, and value added amenities with hotel partners to secure preferential pricing for our clients;
- Proactively communicate special offers, promotions, and unique selling points to clients to enhance their overall experience and satisfaction;
- Monitor the performance of contracted hotels, including occupancy rates, revenue generation, and client feedback;
- Ensure that contracted rates align with market demands and client expectations while maintaining profitability for the company;
- Manage the entire contracting process, from initial negotiations to contract execution and renewal;
- Ensure all contractual agreements are accurately documented, compliant with company policies, and effectively communicated to relevant stakeholders;
- Collaborate closely with internal stakeholders, including sales, operations, and product teams, to align contracting efforts with business objectives and client needs;
- Spend approximately 30% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
- Provide regular updates and reports on market trends, contracting activities, and performance metrics;
- Ensure compliance with legal and regulatory requirements governing hotel contracts, including data privacy, antitrust laws, and industry standards;
- Mitigate potential risks associated with contract negotiations and maintain a thorough understanding of contractual terms and conditions.
- Relevant Experience. Minimum of 5 years of successful experience in a similar role, in the travel or destination management industry; Established network of hotel contacts with demonstrated ability to generate and convert new business leads; Proven track record managing hotel portfolios in city destinations;
- Analytical skills. Demonstrated experience in market analysis and strategy development, used to data-driven decision-making, metrics-driven and good with numbers;
- Negotiation skills. Experience in negotiating contracts and agreements with accommodation partners;
- Familiarity with revenue management principals & strategies;
- Personal skills. Ambitious, team player, eager to learn, proactive, results-oriented and comfortable in a fast-paced environment. Strong communication skills, both verbal and written, to interact with hotels and internal teams, as well as excellent organizational skills to manage multiple hotel contracts and agreements simultaneously;
- International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
- Language knowledge. Fluent in Spanish and English;
- Travel Requirements. Up to 30% of travel time may be required.
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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