Business AnalystTasksAs Business Analyst, you will be the contact point for our customers and for your team for all functional aspects and knowledge of the project. Your main responsibilities will be:
- Analysing Business processes as-is and to-be (BPMN 2.0).
- Lead Customer interviews/workshops
- Gather and redact functional specifications and requirements (Functional Analysis)
- Create Gap analysis for specific requests
- Create and prioritise user stories for our developers in our development tools
- Manage changes to the project scope
- Prepare test plans and scenarios
- Preparing and performing user training
- Generating user documentation with our tools
- Project management for some specific projects
- Change management
- Project status communications with the customer and management
- Use and continually develop consulting and analyst skills
- Attend conferences and training as required to maintain proficiency
- Perform other related tasks as assigned
Benefits- Extensive training & learning opportunities
- Structured career progression - at Reply we encourage career growth and will give you the tools and guidance to achieve subject matter expertise and management capabilities
- Competitive compensation package
- Paid certification programs for your career evolution
- Diverse and vibrant work environment - you'll be surrounded by peers who share your passion for technology
- Opportunities to get involved in Hackathons, Code Challenges and Lab Camps
- Your education doesn't need to stop here! We are proud of our continuously learning culture about emerging technologies
- Opportunity to work on projects with some of the world's leading brands
Qualifications- Proven experience as a Business Analyst working with Microsoft Dynamics 365, with strong exposure to the Field Services Module
- Fluency in Dutch or French, with strong command of English.
- Bachelor's or Master's Degree or equivalent experience
- Excellent client-facing and internal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Working experience in business analysis (Waterfall and agile) is a plus
- D365 CE certifications is a plus
About Business ElementsBusiness Elements is the Reply Group company specialized in Microsoft D365 and Power Platform and data&AI technologies. Business Elements helps customers accelerate business innovation by transforming data into high business value and by leading them in the digital business transformation. Our success is rooted in our thriving expert community that challenges our individual members as well as our customers, resulting in delivery of the best solution every time.
