Position Overview
We are seeking a commercially driven and highly organised Venue and Sales Manager to lead our flagship London centre. This role is a blend of business development and operations: you will ensure an exceptional guest experience, manage and motivate a dynamic team, and drive corporate and private sales to grow Quiz Room’s presence in London.
Business Development & Sales
Handle business enquiries and prepare customised proposals for corporate clients
Develop and maintain strong relationships with local companies, agencies, and organisations
Take ownership of on-site revenue: upsell drinks, extras, and tailored packages
Launch and oversee local marketing initiatives and promotional campaigns
Identify opportunities for growth and implement projects to expand Quiz Room’s reach
Work to ambitious sales targets and contribute directly to the venue’s commercial success
Venue Management
Oversee daily operations of the five-room centre with a strong focus on excellence
Recruit, train, and lead a team of permanent and 0-hours staff
Manage scheduling and foster a motivating, positive atmosphere
Ensure the venue remains immaculate, safe, and fully operational
Supervise stock, supplies, and technical equipment
Uphold all health, safety, and compliance standards
Customer Experience
Deliver a warm, professional welcome to every guest
Host and guide groups through the immersive TV quiz experience with energy and clarity
Ensure seamless and memorable events for both private and corporate clients
Respond promptly to guest feedback to maintain top-tier satisfaction
Organise and run premium corporate bookings, team-building events, and private functions
Actively encourage and collect positive reviews to boost the venue’s reputation
