Company Description
SquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first, from our transparent T&Cs to our better products, always available online claim filing and our flexible resolution options, are all underpinned by our exceptional team. This is the secret behind how we’ve continued to shake up the industry. We are the ones transforming a “bad” service category into something that empowers people to take care of the things that keep life running smoothly. Together, we’re united by the same end goal: to completely change what people expect from an insurance plan.
We now protect over 140 million devices globally and work across Europe, with partners including Apple, T-Mobile and Telenor. We have been first to market with a number of key innovations, including fully-digital claims, choice of resolution option, next day exchange and same-day services via local and on-site repair. Our European ambition continues to grow as we step into new sectors including B2B, CE insurance and trade in products.
Job Description
This is a second line of defence compliance role within the Advisory Team. It will focus on driving the development and continuous improvement of SquareTrade Ltd, SquareTrade Europe Ltd, SquareTrade Europe BV Ltd (collectively referred to as SquareTrade) against relevant regulations such as FCA, MFSA and FSMA.
Job Responsibilities
Assisting the business in meeting the requirements of Product Oversight and Governance processes to ensure the systems and controls SquareTrade have in place to design, approve, market and manage products throughout the products lifecycle demonstrate compliance with UK and EU product requirements.
To schedule, co-ordinate and attend the POG committee meetings, including delivering the POG documentation in a timely manner to the Senior Manager, ensuring SquareTrade completes any agreed actions and ensuring appropriate record keeping.
To support the delivery of Conduct Risk management, including monitoring MI on an ongoing basis to identify any cause for concern and, where appropriate, work with the business to implement appropriate controls to mitigate risks identified.
To support the Senior Manager in the delivery of the quarterly Consumer Duty Committee, guiding 1st line to update the required content, advising and challenging to ensure good customer outcomes and compliance to the FCA requirements.
Job Requirements
A team player with a service/business enabler mentality
Excellent planning and organisational skills
Strong written and verbal communication skills, including the the ability to produce good quality reports and presentations
Qualifications
Preferably Degree Educated/ACII qualified
Regulatory Qualifications in a relevant sector would be an advantage (or working towards qualifications)
Good demonstrable understanding of UK/EEA Insurance Sector
Sound regulatory knowledge FCA and ideally FSMA, MFSA, NBB
Must have relevant previous work experience in Product Governance, Consumer Duty and regulatory change within a Financial Services FCA regulated business providing or distributing products to retail consumers.
Ideally with experience of general Insurance products and sector
Must have relevant previous work experience in Product Governance, Consumer Duty and regulatory change within a Financial Services FCA regulated business providing or distributing products to retail consumers.
Ideally, relevant previous work experience in regulation within a FCA, MFSA or FSMA regulated insurance business providing or distributing products to retail consumers.
Ideally with experience of general Insurance products and sector
Additional Information
We work in a hybrid model: 3 days in the office, 2 days from home.
All your information will be kept confidential according to EEO guidelines.
The Team: http://www.squaretrade.com/leadership
SquareTrade is an Equal Opportunity Employer
