You’re a detail-oriented operator with a proven track record in compensation administration and a passion for supporting a global team. As our GTM Compensation Manager, you'll be at the heart of ensuring our sales and customer success teams are rewarded with accuracy and transparency for their hard work. This is a critical role in our newly centralized Revenue Operations team, where you'll be accountable for administering and executing compensation schemes for over 400 people across all Booksy core markets. You will play a crucial part in providing operational feedback and data-driven insights that help improve our compensation design over time.
You'll lead a team of 1-3 admins and work closely with stakeholders across the organization to ensure smooth, timely payouts. You'll be the go-to expert for all things related to compensation administration, building a culture of accuracy and accountability.
Here's how you’ll make an impact:
- Own the monthly payout cycle. You'll manage the entire monthly process, including calculation, validation, dispute management, and communication. You'll be the key contact for the payroll team to ensure smooth operations.
- Manage tools and automation. You'll act as the business owner of our incentive compensation tools, overseeing configuration, data integrity, and operational workflows. You'll also partner with the GTM Ops/Technology team to triage any issues.
- Provide data-driven insights. You'll track plan performance and deliver reports to key stakeholders like Sales, CS, Finance, and P&C. You'll also identify operational pain points and propose improvements to our processes.
- Lead and develop a team. You'll lead a team of 1-3 admins, building a strong execution capability and fostering a culture of accuracy, accountability, and excellent service
At Booksy, we're in the business of helping people around the world feel great about themselves, every day. We empower entrepreneurs to build successful businesses and support their customers in arranging those all-important 'me time' moments. If you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritizing your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.
What you’ll need to be successful:
- You’ll need provable, deep expertise and experience in sales and CS compensation administration.
- Proficiency with compensation tooling like Everstage or CaptivateIQ.
- Proven expertise in monthly payout operations, including dispute resolution and compliance.
- Strong analytical skills with Excel/BI to validate and communicate complex payout processes.
- A collaborative and detail-oriented mindset, with strong cross-functional communication skills.
- This is a fully remote position, we take pride in being a globally distributed team.
- Private medical care - terms depends on location.
- Access to wellbeing tools (Worksmile and Officevibe).
- Our other benefits will vary due to your location, please ask your talent partner for more detail.
A bit about Booksy:
A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy.
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.
