Team Leader Phlebotomy - NL

Unilabs • Full-time • Remote (Utrecht, Utrecht, Netherlands) • 1d ago

At Unilabs, we support patients and healthcare professionals in making informed decisions about health and care. From blood tests and ECGs to ultrasounds and lung function measurements, our goal is to deliver high-quality, patient-centered diagnostics every day.

We’re looking for a Team Leader Phlebotomy to help us strengthen and guide our phlebotomy team in Utrecht and the surrounding region, ensuring every patient receives a warm, professional experience and every colleague feels supported to grow and perform at their best.

As Team Leader Phlebotomy, you’ll lead a team of around 20–25 phlebotomy professionals. You’ll combine hands-on involvement in blood collection with leadership and operational coordination. Your focus will be on creating a motivated, collaborative team environment while maintaining smooth daily operations and excellent service quality.

Your responsibilities

Lead, coach, and inspire your team of phlebotomists across multiple locations.
Act as the first point of contact for your team, fostering open and clear communication.
Oversee HR-related activities including absence management, annual reviews, and recruitment.
Safeguard operational processes and uphold service quality standards.
Participate in blood collection activities to stay connected with day-to-day practice.
Collaborate with other Team Leaders and the Manager Front Office to drive improvements in quality, service, and productivity.

Bachelor’s degree (HBO level).
Proven experience in team leadership, preferably in healthcare or a service-oriented environment.
Qualified in phlebotomy, or willing to become qualified.
Valid driver’s license (B) and access to a car.
A positive, empathetic, and solution-oriented mindset.
Strong communication skills and the ability to manage priorities effectively.

At Unilabs, we value your leadership, your expertise, and your commitment to patient care.