Customer Experience Intern

Cohabs • Internship • Paris, Paris, FR • 23h ago

Sales:

Qualify leads / potential members through calls, providing information about Cohabs spaces, and answering any inquiries.
Maintain accurate records of members’ interactions, sales activities, and feedback in our CRM
Assist in preparing reports on sales metrics, occupancy rates, and members’ satisfaction.
Monitor social media channels to recruit potential new members.

Customer Experience:

Help onboard new members, ensuring they have all the information needed for a smooth move-in process.
Serve as a point of contact for members, addressing any questions or concerns they may have during their stay.
Organize community events and activities that promote members’ engagement and satisfaction.
Gather feedback from members to continuously improve their experience at Cohabs.
Coordinate with the maintenance and operations teams to ensure that any issues within our properties are promptly addressed.
Support the CX team with general office duties as needed.

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