What you’ll be doing
✨ Community Magic
Build strong, authentic relationships with our members, being their go-to support across all houses.
Create an inclusive and welcoming atmosphere where everyone feels at home.
Plan, budget, and organize regular events that bring people together and strengthen the community spirit.
Own CSAT & NPS tracking, reporting, and strategy, always pushing the bar higher.
Gather and analyze feedback, working hand-in-hand with internal teams to level up the member experience.
Be the living embodiment of Cohabs culture, warm, fun, energetic, and ready to make an impact.
🏡 Sales & Leasing Powerhouse
Manage a pipeline of applications from first enquiry to lease signing.
Host engaging virtual and in-person tours for prospective members.
Confidently handle calls, follow-ups, and messages with potential leads.
Smash your KPIs by keeping rooms full and members happy.
Deliver an authentic, seamless Cohabs experience from day one to move-in.
🔧 Property Champion
Manage our ticketing system via the Cohabs CRM and app, ensuring maintenance requests are handled swiftly and empathetically.
Work closely with members and property specialists to resolve issues quickly.
Conduct regular site visits to keep standards sky-high.
Collaborate with our development and design teams to ensure new homes reflect local member needs.
Support the smooth onboarding of new properties into our Luxembourg portfolio.
