Company Description
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job Description
- Inventory Management:
- Ensure adequate stock levels of mini bar items, including beverages, snacks, and amenities.
- Monitor stock rotation and expiration dates to minimize waste.
- Conduct regular inventory checks and reconcile with the system.
- Mini Bar Maintenance:
- Inspect mini bars daily for cleanliness, functionality, and any damage.
- Coordinate repairs and maintenance as needed.
- Ensure mini bars are properly stocked and organized before guest check-in.
- Staff Management:
- Train and supervise mini bar staff on proper stocking procedures, guest service, and cash handling.
- Schedule staff shifts to ensure adequate coverage.
- Evaluate staff performance and provide feedback.
- Guest Service:
- Respond promptly to guest requests and inquiries related to mini bar services.
- Resolve guest complaints and issues in a professional and timely manner.
- Financial Management:
- Monitor mini bar revenue and expenses.
- Prepare and submit daily, weekly, and monthly reports.
- Implement strategies to increase mini bar revenue and minimize costs.
- Security:
- Ensure the security of mini bar inventory and cash.
- Implement measures to prevent theft and loss.
- Comply with all hotel security policies and procedures.
Qualifications
- Previous experience in hotel operations or hospitality management.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of inventory control and financial management.
- Proficiency in using computer systems and software.
