Company Description
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.
We are looking for a Commercial Performance Specialist to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate about travel and ready to grab the opportunity to play a role in one of the core business of the company, keep on reading, as you might be the perfect fit for this job.
Job Description
The job in brief:
- Job Title - Commercial Performance Specialist
- Working model - hybrid (8 days per month)
- Team - you will join the lastminute.com Value Stream team within the Operations department.
- Level - Professional
- Location - Madrid - Spain
- Contract - Permanent, full time (36 h/week)
- Travel time required - average 5-10% to meet team members or for training purposes
What your impact will be:
- You will focus on destination level performance and competitiveness analysis, merchandising effectiveness and improving the user experience and product offering on our landing pages.
- You will coordinate and plan promotional/tactical activities collaborating with marketing channels (CRM, digital acquisition and brand marketing). The aim is to best align supply and demand through tools and reporting.
- You will focus on in-depth analysis of supply selection and offering at destination level, carrying out performance deep-dives in order to make informed decisions on the actions to be taken and drive conversations with supply teams on offer needs and direction.
Qualifications
Your expertise:
- BA/MA degree in relevant fields, e.g. business, marketing, tourism
- 2/3 years experience either in the Travel Industry (OTA/Tour operator environment) or in digital companies.
- Strong Excel knowledge and sound analytical skills.
- Knowledge of Google Analytics and SQL language would be an advantage
- Ability to work with Presentation Tools.
- Ability to influence decision-makers through presentation of data and insights.
- Fluency in English (mandatory requirement). Proficiency in French would be a plus. Knowledge of another language would be really appreciated.
Desirable:
- Problem-solving and innovative thinking.
- Keen eye for details and ability to effectively manage multiple tasks at a time, successfully meeting deadlines.
- Proactiveness and ability to work in autonomy, but still with a strong team spirit and able to effectively collaborate in teams.
Additional Information
Perks of working with us:
How we work together:
- An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)
- Shorter working week (36h as full time), with a half working day on Fridays
- Flexible start and end of the working day
- Possibility to work from anywhere for a period of time per year defined according to local regulations
How we learn together:
- Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
- Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content
Other perks:
- 2 paid days off per year for volunteering purposes
- Occasional social events to foster connections among colleagues
- Travel industry discounts and flash exclusive staff fares
- We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.
Wish you were here? We do, too!
Selection process steps*:
- HR interview (30 minutes)
- Interview with Manager and Online Test (1 hour)
- Offer extended
(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)
Our commitment to celebrate diversity and generate belonging
At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
Please submit your resume in English
Please submit your resume in English
