Company Description
TALENT DAY - OCTOBER 27TH 2025
Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow.
Collegio alla Querce, Auberge Collection is a hilltop Italian retreat – once a cherished educational institution – and the only hotel in the city of Florence that provides sweeping vistas of both Florence’s historic town center and the rolling hills of Tuscany. Offering unmatched views of the iconic Duomo, the hotel’s gracious, 16th-century buildings are set in breathtaking terraced gardens. Perfectly placed in the city to offer the best of two worlds, the hotel offers 49 Guest Rooms, 28 Suites, and 6 Grand Suites. Multiple dining venues and event spaces include La Gamella, a fine-dining Italian restaurant with The Chef’s Table at its heart, mischievous Bar Bertelli, housed in the former principal’s office, poolside Cafe Focolare, and the original chapel, Sala Dorati and theatre, Il Teatro. Aelia Spa, the first-ever spa in partnership with Furtuna Skin, is a nature-ensconced haven dedicated to holistic wellbeing. The resort will also host a range of connection-driven experiences revealing Florence’s multifaceted Renaissance spirit.
For more information: https://auberge.com/collegio-alla-querce/
Job Description
At Auberge Collection, we believe that wellness is an essential part of the luxury guest experience. As a Spa Therapist, you will provide personalized massage and spa services with professionalism, warmth, and expert knowledge in the healing arts. By delivering exceptional care and attention, you will ensure that every guest leaves feeling relaxed, rejuvenated, and valued.
Please note that this is not an exhaustive list of everything that needs to be done! Within our team, our people always find new ways to care for guests, colleagues, and the property. Within this, the key responsibilities for this position are:
Guest Care & Treatment Excellence
Greet guests warmly and escort them to and from treatment rooms, attending to their immediate needs throughout their visit.
Ensure guest comfort and safety throughout all treatments, providing a tailored and professional experience.
Maintain professional ethics while delivering personalized service, ensuring each guest feels cared for and understood.
Treatment Room & Spa Maintenance
Prepare treatment rooms according to guests specifications while adhering to property service standards.
Perform preparation work, clean, and restock treatment rooms as required.
Maintain the spa work area and ensure all spaces, including locker rooms, are immaculate at all times.
Uphold sanitation and sterilization standards in compliance with legal and spa policies.
Communication & Collaboration
Report any occurrences involving staff or guests to management, including complaints or incidents.
Collaborate with colleagues to ensure seamless operations and consistent delivery of high-quality guest experiences.
Promotion & Professional Development
Actively promote spa treatments, services, sessions, retail products, programs, and any ongoing promotions.
Regularly participate in staff meetings and training sessions to enhance skills and maintain knowledge of spa offerings.
This role is an invitation to provide transformative wellness experiences. As a Spa Therapist, you will help guests achieve relaxation, rejuvenation, and overall well-being, ensuring every visit is personalized, memorable, and extraordinary.
Qualifications
Experience
Minimum of 3 years of experience as a licensed massage therapist and/or esthetician, with proven expertise in delivering high-quality treatments.
Experience in a luxury spa or hotel spa environment is highly preferred.
Skills & Attributes
Personal excellence in communication, professionalism, and a genuine passion for the healing arts.
Strong interpersonal skills, with a polished and approachable demeanor, ensuring every guest feels valued and cared for.
Attention to detail, with the ability to maintain impeccable hygiene, sanitation, and organization standards in all spa areas.
Language Skills
Advanced proficiency in English, both spoken and written; additional languages are highly desirable.
Availability
Ability to work a flexible schedule, including weekends, and holidays, in accordance with spa operational needs.
Additional Information
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information:auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com.
