Company Description
About FRP
At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.
Job Description
Role Overview
The ideal candidate will lead and elevate our People Operations function during a 12-month maternity leave cover. This pivotal role will oversee HR systems, payroll, benefits, and process optimisation - ensuring seamless delivery of our People services and strategic alignment with business goals.
Responsibilities
HR Systems & Self-Service
- Own and optimise our HR systems to ensure continuous improvement and smooth functioning of People Operations
- Manage and enhance employee self-service portals for leave, attendance, benefits and other HR services
- Ensure data accuracy, compliance, and system integrity
Payroll & Benefits
- Manage the relationship with our external payroll bureau
- Ensure payroll accuracy and oversee payroll processing, audits, and issue resolution
- Maintain strong ties with benefit providers and brokers
Process Improvement
- Oversee and update People processes and templates for efficiency and compliance
- Drive automation and cross-functional collaboration
- Champion a seamless employee experience
Team Leadership
- Lead a team of 4 within the People Operations functions (onboarding, record-keeping, benefits admin etc.)
- Provide coaching, support, and operational guidance
- Foster a high-performing, fast paced, detail-oriented culture
Data & Decision Support
- Build and maintain reports/dashboards on turnover, absence, and other key metrics
- Analyse trends to inform workforce planning and strategic decisions
- Present insights and recommendations to senior leadership
Compliance & Culture
- Ensure adherence to legal and internal policies
- Update policies in collaboration with relevant departments
- Support DEI initiatives and inclusive practices
Qualifications
- Bachelor’s degree (or equivalent professional qualification e.g. CIPD) in Human Resources
- Extensive experience in People Operations or similar HR roles
- Proven leadership across junior to senior HR admin roles
- Experience in fast-paced environments and business acquisitions/TUPE
- Strong analytical skills and attention to detail
- Excellent stakeholder management and communication
- Superuser/admin and configuration experience with HR systems (Access – People XD preferred)
- Hands-on experience with payroll bureaus and benefit providers
- Experience managing relationships with brokers
- Proven ability to deliver high-quality work under tight deadlines whilst being highly process-driven
