Yusuf Aremu

Skills

 Strong communication skill
 Interpersonal skills
 Active listening
 Issue resolution
 Time management
 Customer service-oriented
 MS Office
 Attention to detail
 Patience & Empathy
 Fintech Knowledge

About

Customer Success and Digital Banking Specialist with experience in financial services, digital channel support, and
customer verification. Skilled in resolving transaction issues, enhancing customer satisfaction, and ensuring compliance
with regulatory standards. Adept at collaborating with cross-functional teams, analyzing system performance, and
delivering process improvements that strengthen digital banking operations. Proven ability to balance customer-centric
service with risk management and operational efficiency