Skills
Customer Relationship Management (CRM)
• Front Desk & Administrative Operations
• Inventory Control & Stock Reconciliation
• Call Handling & Conflict Resolution
• Documentation & Record-Keeping
• Vendor & Logistics Coordination
• Problem-Solving & Critical Thinking
• Microsoft Office Suite (Word, Excel, PowerPoint)
About
I am Sulaimon Usman Dolapo , an Administrative and Customer Service Professional with experience in customer support, inventory management, and administrative operations. Currently, I work with PalmPay Nigeria as a Customer Service Representative, where I handle customer inquiries, manage records, and ensure seamless issue resolution.
In the past, I’ve worked as an Inventory & Administrative Support Officer at Maziz Ventures and as a Receptionist at Philopet Continental Hotel & Suites, gaining hands-on experience in front desk operations, vendor coordination, and process optimization.
With a B.Sc. in Business Administration and practical exposure to CRM tools, reporting, and client relations, I pride myself on being proactive, detail-oriented, and committed to delivering excellent service.
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