Tsatsawani Nkuna

Skills

Excellent Communication Skills (verbal & written) • Multitasking • Time management • Adaptable •
Stress Management • Leadership Skills • Decision Making • Conflict Resolution • Flexibility •
Organizing and Planning Work well under pressure • Interpersonal Skills • Strategist • Willing to
learn • Team Work • Handling Confidentiality • Strong morals and professional ethics • Emotional

Intelligence • People Management

About

Results-driven and customer-focused professional with a solid educational background, holding
Municipal Finance and Administration qualifications at NQF Levels 4 and 5, along with a National
Certificate in Journalism at NQF Level 5. Proven expertise in customer representation, both
inbound and outbound, coupled with strong troubleshooting skills. A versatile individual with the
ability to communicate effectively, resolve issues efficiently, and contribute to the success of call
center operations. Seeking a challenging position in a dynamic environment. Leveraging my expertise in Municipal Finance and Administration, coupled with strong troubleshooting skills, to deliver exceptional customer service. Aspiring to contribute to the growth and efficiency of the organization by providing effective solutions and building positive customer relationships.