Skills
Customer Relationship Management (CRM): Handling client inquiries, tracking interactions, and maintaining records.
Communication: Clear, professional, and empathetic in both written (email, chat) and verbal support.
Sales & Client Engagement: Building trust, identifying customer needs, and offering tailored solutions.
Problem-Solving: Calm under pressure, able to resolve conflicts quickly and effectively.
Time Management: Skilled at multitasking, organizing priorities, and meeting deadlines.
About
Results-driven professional with a B.Sc. in Accounting (2019), a 120-hour TEFL Certificate (2022), and hands-on experience as a Sales Representative at Dollar Engineering (2024). Skilled in customer relationship management, sales communication, and client support, with proven ability to handle inquiries, resolve issues, and maintain positive client interactions. Adaptable, detail-oriented, and eager to contribute to a global remote team in an entry-level Customer Support or Virtual Assistant role.
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