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Skills
□ Excellent communication
□ Strategic thinker
□ Conflict Resolution skills
□ Problem Solving
□ Process Improvement
About
I am a results-driven customer service executive with over 4 years of experience leading and managing high-performance customer support teams. Proven expertise in developing and executing customer service strategies that enhance satisfaction, improve loyalty, and drive business growth. Adept at coaching teams, resolving complex escalations, and leveraging CRM software to streamline operations.