Skills
● Problem solving
● Oral, written and communication skills
● Critical thinking, analytical, and technical skills
● Conflict resolution and complaint handling
● Administrative and operations support
● Data analysis
● Proficiency in Microsoft Office tools and Internet Access.
About
I am excited
In my previous roles, I developed the ability to actively listen to customers, resolve concerns efficiently, and provide accurate information in a friendly and empathetic manner. I am skilled at handling high call volumes while maintaining quality and consistently meeting performance targets. My adaptability and problem-solving abilities allow me to navigate different customer needs while ensuring positive outcomes.
I welcome the opportunity to bring my enthusiasm, reliability, and customer service expertise to your team. Thank you for considering my application. I look forward to the possibility of discussing how I can add value to your organisation.
Profile Photo
