Sinobuhle Thusi

Skills

Customer Service
Legal Research & Writing
Conflict Resolution
Client Relations
Time Management
Attention to Detail

About

I am a dedicated and driven professional with over four years of experience in customer service, excelling in creating positive client experiences and resolving complex issues efficiently. My background includes working in fast-paced contact center environments, where I honed my communication, problem-solving, and interpersonal skills, always ensuring that customer satisfaction is a top priority. I am also a final-year law student, bringing a strong sense of discipline, attention to detail, and analytical thinking to everything I do. My experience as a personal assistant and in logistics has further strengthened my organizational and multitasking abilities. I thrive in environments that require adaptability, professionalism, and a proactive approach, and I am eager to bring my combination of legal knowledge and customer-focused experience to a role where I can contribute meaningfully to both the team and clients