About
Dear Hiring Manager.
My name is Refilwe Ndengezi. ( recently married).
I applied for this position because I believe that I could be a right fit.
Within my application, you will find that I have an extensive amount of customer service experience broken down from companies that I have worked for.
I have been privileged to work in various companies catering to customer service for contractual periods and permanent of which one led to a retrenchement.
I come packed with allot of interpersonal skills and team skills. I have taken time to put in time to upskill myself by using learning platforms such as Udemy and LinkedIn so I can be further in my career.
I have worked with different states such as the UK and US and as well as South African customers. I have worked rotational hours and I am comfortable working night shift as well.
I am able to work under pressure and in a fast paced environment. I am very comfortable with working with people even in a leadership position having been an acting supervisor for a period of 8 month until retrenchement.
I am able and comfortable working with different softwares as I am tech savvy and enjoying learning new things.
I am able to work via Chat, Phone and emails.
I have worked on Zendesk and Jira, confluence and other SaaS products.
I have a passion for customer service and customer engagement and I know I am good with customer interaction and that makes me very resolution oriented.
Having mentioned the above. If my resume catches your attention and you would like to discuss my experience further relating to your advertised role. Please don't hesitate to contact me via call or email.
Profile Photo
