Skills
Customer Support | Cybersecurity Analyst | IT Support Specialist | Customer Success | Bridging Tech & People | B.Sc. Information Technology | M.Sc. Cybersecurity | Digital Operations | Tech-Savvy Problem Solver |
About
I’m a tech driven professional with over 5 years of experience spanning customer support, customer success, IT systems, digital communications, and cybersecurity. With a B.Sc. in Information Technology and an M.Sc. in Cybersecurity, I bring a strong blend of technical knowledge and people skills to every role.
My career has involved:
• Delivering top notch customer service and technical support in both B2C and B2B environments
• Managing digital tools, social media channels, and CRM platforms to enhance user engagement
• Ensuring system reliability and security in fast-paced tech ecosystems
• Adapting quickly to evolving technologies and team dynamics
I’m known for being detail-oriented, reliable, and a clear communicator who thrives in roles where empathy meets tech. I’ve worked with diverse teams, solved complex customer challenges, and supported IT operations that drive real business results.
🔎 I’m currently open to new roles in Customer Support, Customer Success, Technical Support, Cybersecurity or IT Operations, and I’m excited to bring my skill set to a mission-driven team.
Let’s connect!
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