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Skills
MS Office, Persuasive Speaking, Multichannel Communication (Email, Chat, Phone), Strong Communication Skills, Conflict resolution, Multitasking & Time management, Customer Relationship Management (CRM), Active Listening, Empathy, Data Entry & Reporting.
About
Friendly, detailed oriented, dedicated customer service professional with 4+ years of experience assisting customers, resolving complaints and maintaining high satisfaction ratings.
Adept at handling high-volume interactions with empathy and efficiency. Seeking to leverage problem-solving skills and proactive communication in a dynamic customer service role.
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