Peace Adediji

Skills

 Customer Service Leadership &
Retention Strategies
 Client Relationship Management
 Onboarding & Training Support
 Remote Administrative & Virtual
Assistance
 Enquiry Handling & Email
Correspondence
 Teamwork & Collaboration
 Strategy Thinking
 Advisory and Consultation
 Time Management
 Sales and business development
 Adaptability
 Creative Thinking

About

Versatile and results-driven professional with close to three years of experience in customer service leadership, public
relations, media, and client advisory. Adept at managing end-to-end customer journeys from onboarding and enquiry
handling to retention and escalation resolution while leveraging HubSpot CRM and Google Workspace to optimize
engagement. Proven track record in crafting compelling communication strategies, executing media campaigns, hosting
broadcasts and delivering impactful training advisory. Recognized for building strong client relationships, driving
satisfaction and aligning organizational services with stakeholder needs.