Skills
Customer Support & Relationship Management
Technical Troubleshooting & Issue Resolution
Remote Tools (Google Workspace, Trello, Slack, Zoom)
Email, Phone & Chat Support
CRM & Data Entry
Attention to Detail & Process Improvement
Multitasking & Time Management
Strong Verbal & Written Communication
About
Dedicated and detail-oriented Customer Support Specialist with 7+ years of experience handling client inquiries, resolving complaints, and ensuring customer satisfaction across diverse industries. Strong ability to manage remote communication via email, phone, and digital platforms. Adept in technical troubleshooting, onboarding support, and collaboration with internal teams. Experienced in using tools such as Trello, Google Suite, Slack, Zoom, and CRM platforms. Fast learner, process-oriented, and committed to delivering excellent service in a fully remote work environment.
Profile Photo
