Onyedikachi Onyimonyi

Skills

Customer Support & CRM Tools: Zendesk, Salesforce, HubSpot, Intercom

Administrative Support: Email management, scheduling, data entry, reporting

Social Media Management: Instagram, Facebook, TikTok, LinkedIn, Threads

Content Creation: Canva (graphics), CapCut & InShot (video editing), Proofreading

Lead Generation & Outreach: Cold calling, email campaigns, influencer outreach

Digital Marketing Support: Content calendars, campaign planning, analytics tracking

Communication: Professional email writing, client correspondence, chat/phone support

Research & Reporting: Market research, competitor analysis, product insights

Tools & Productivity: Google Suite, Microsoft Office, Airtable

About

I am a versatile and tech-savvy professional with over four years of experience in customer support, virtual assistance, and digital content management. I specialize in delivering excellent customer experiences, managing administrative operations, and supporting business growth through social media strategy and creative content.

I am proficient in using CRM tools such as HubSpot, Salesforce, Zendesk, and Intercom, as well as productivity tools like Google Workspace and Microsoft Office. I also bring hands-on expertise in social media management, content editing, graphic design (Canva), and video editing (CapCut, InShot).

Having worked across industries including real estate, hospitality, digital marketing, and media, I have developed strong communication, time management, and problem-solving skills. I thrive in remote environments, adapt quickly to new technologies, and consistently exceed expectations in fast-paced settings.

I am seeking remote opportunities where I can contribute my skills in customer success, virtual assistance, and digital marketing to help businesses grow, streamline operations, and connect meaningfully with their audiences.