Skills
Intercom / website live chat
Problem-solving skills
CRM software
Communication skills
Activity Planning / Supervision
Emotional Intelligence
Data Collection
People Management
Moderating
Writing skills
About
Certified Customer Support Agent with excellent written and verbal communication skills and years of
experience providing frontline support. Through multiple CRM certifications and hands-on experience, I
have consistently delivered high-quality customer service by addressing inquiries efficiently, resolving
issues promptly and maintaining customer satisfaction. In addition to my support expertise, I have indepth knowledge of the financial market as a forex trader which enhances my ability to understand
client needs. I am passionate about building long-term client relationships and contributing to
organizational success by offering accurate, timely and empathetic solutions
Profile Photo
