Skills
• Strong verbal & written communication
• Problem-solving & decision-making
• Team collaboration & leadership
• Microsoft Office & CRM tools
About
Dynamic Administrative Professional with 8+ years of cross-sector expertise in banking operations, sales & marketing, and client services. Proven ability to enhance operational efficiency—spearheaded filing and communication system overhauls that boosted productivity by 20%. Recognized for building high-trust stakeholder relationships, resolving client issues with 95% satisfaction rates, and leading teams with precision and clarity.
Strategic thinker blending analytical rigor, creative problem-solving, and leadership to streamline processes, cut inefficiencies, and fuel business growth. A collaborative mentor and detail-oriented executor, adept at aligning daily operations with organizational goals through proactive initiative, clear communication, and data-driven decision-making