Skills
Microsoft Officr
Customer Support (Phone, Email, Chat)
Complaint Resolution
CRM Management
Communication & Interpersonal Skills
Customer Retention Strategies
Multitasking & Time Management
Empathy & Stress Tolerance
Attention to Detail
Creative Writing & Copywriting
Microsoft Office & Google Workspace
Basic Data Analysis & Bookkeeping
About
Customer Support Professional with over 3 years of hands-on experience delivering excellent client service across diverse industries. Proven ability to handle high-volume customer inquiries via phone, email, and chat, with a strong track record of resolving issues efficiently and ensuring client satisfaction. Skilled in CRM tools, complaint resolution, cross-functional collaboration, and customer retention strategies. Adaptable, dependable and empathetic communicator known for exceeding expectations and building customer trust.
Profile Photo
