Skills
Call handling, administrative support, Microsoft word, Microsoft excel, Calendar management, email management, appointment setting, project coordination, CRM tools,
About
Hello, My name is Ogechi Ihedioha. I am a resourceful Customer Service & Executive Support Professional with hands-on experience managing client communications, scheduling, and virtual office operations. Skilled in handling high-volume calls, emails, and online inquiries with professionalism and discretion. Adept at calendar management, appointment coordination, and CRM systems, ensuring smooth business operations and exceptional customer satisfaction. I have been recognized for reducing client churn, and enhancing engagement through clear communication, empathy, and tailored support.
I will also like to leverage these skills in a Customer Service role, providing reliable, organized, and client-focused support in a remote capacity.
Profile Photo
