Customer Service: Live chat, email, and voice support for international clients (US & UK). Technical Skills: Navigating online platforms, troubleshooting issues, attention to detail
About
My name is Nondumiso Nkosi, and I bring over four years of experience in customer service, specializing in live chat, email, and voice support. I’ve worked with both U.S. and U.K. based clients, consistently delivering high quality assistance with a focus on empathy, efficiency, and professionalism. Recently, I was promoted to the communications department, where I’ve expanded my skills in internal messaging, branding, and customer engagement strategies.
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