Skills
1.Customer Relationship Management (CRM)
2.Communication & Interpersonal Skills
3.Problem-Solving & Conflict Resolution
4.Organizational & Time Management
5.Sales & Upselling Techniques
6.Cross-Cultural Awareness
7.Compliance & Ethics
8.Team Collaboration & Leadership
9.Microsoft word
10.Excel
About
I’m a dedicated and empathetic Customer Service Professional with over 5 years of experience in hospitality and logistics. I specialize in creating seamless customer experiences—whether it’s resolving complex issues, streamlining operations, or building long-term client relationships. My background has trained me to stay calm under pressure, adapt quickly, and maintain professionalism in fast-paced environments.
I’m passionate about connecting with people, understanding their needs, and delivering tailored solutions that leave a lasting impact. With strong communication, problem-solving, and organizational skills, I thrive in roles that allow me to bridge the gap between customers and businesses while driving loyalty and satisfaction.
Outside of work, I enjoy exploring new ideas, connecting with people from diverse cultures, and continuously improving myself both personally and professionally.