Skills
Network troubleshooting, frontend web development, Microsoft 365, hardware management and troubleshooting.
About
Skills
Networking & IT Support: Proficient in network troubleshooting, configuration, installation, and testing. Skilled in diagnosing and resolving hardware and software issues to maintain system efficiency.
Software & Hardware Management: Experienced in installing, upgrading, and maintaining software applications and hardware systems to ensure smooth IT operations.
Web Design & Development: Skilled in designing and maintaining websites with a focus on user-friendly interfaces and responsive layouts.
Cybersecurity Awareness: Knowledgeable in secure networking practices, IT controls, and data protection measures.
Analytical & Problem-Solving: Strong ability to analyze technical problems, identify root causes, and implement effective solutions.
Communication & Teamwork: Excellent interpersonal skills, able to collaborate effectively with teams and provide technical guidance to non-technical users.
Achievements
Successfully completed industrial attachment at the ICT Authority (Kenya), where you contributed to critical IT operations including network configuration and system support.
Designed and developed web solutions as part of academic and professional projects, showcasing creativity and technical competence.
Recognized for quick problem-solving and adaptability in handling IT-related challenges during internship/attachment.
Gained hands-on experience with networking equipment and troubleshooting, ensuring smooth day-to-day ICT functions.
Previous Job/Internship Experience
ICT Attachment – ICT Authority (Kenya)
Assisted in network installation, configuration, and troubleshooting to support organizational ICT infrastructure.
Provided hardware and software support including installations, updates, and repairs.
Carried out network performance testing and monitoring to maintain system reliability.
Supported staff in technical issues, improving efficiency and minimizing downtime.
Gained exposure to IT project workflows, including setup and deployment of ICT systems.
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