Skills
Amadeus GDS
English speaking
Travel reconciliation
Travel Budgeting
Routes planning
Policy Enforcement
Travel consultation
Service optimization
Crisis resolution
Travel compliance
Ticketing Expertise
About
Travel Management Philosophy
"Travel management is the art of earning trust, cultivating loyalty, and creating resonant experiences." Ngozi Nwogu
Who I Am
I am a Senior Corporate Travel Expert with over 15 years of experience delivering tailored airline solutions to multinational corporations, firms, and high-value clients. Whether working on-site or at the City Ticketing Office (CTO), ensure that every itinerary aligns with client priorities, policy frameworks, and cost efficiency goals.
I specialise in managing high-volume bookings, navigating complex fare rules, and providing real-time issue resolution while maintaining excellent client relationships and upholding world-class service standards. My career reflects a deep commitment to excellence across the entire travel lifecycle, from fare structuring and customer experience to ensuring accurate, cost-effective bookings in strict compliance with company travel policies.
Areas of Expertise
- Corporate Travel Coordination
- Ticketing & Fare Management
- Client Relationship Development
- EBT Amadeus System Proficiency
- Travel Policy Enforcement
- Route Planning & Rebooking
- Onsite Corporate Support
- Budget Optimisation
- Customer Service Excellence
- Reporting & Reconciliation
What I Bring to the Table
ONSITE SERVICE. ON-TIME DELIVERY. ON-BRAND EXPERIENCE.
Whether serving corporate clients or managing individual enterprise accounts, I deliver consistent, policy-compliant, and budget-conscious travel solutions quickly and accurately.
Proof of Impact
- Contributed 60% of revenue and 90% of Flying Blue loyalty registrations.
- Managed thousands of corporate bookings with a consistently high level of accuracy.
- Delivered significant annual travel savings for key clients through strategic fare management.
- Streamlined travel coordination for expatriates and missions, enhancing operational efficiency.
- Registered hundreds of loyalty clients through proactive engagement and personalised service.
- Maintained 100% safety compliance during aviation security service.
Experience-Backed Credentials
I am IATA/UFTAA certified and trained in Aviation Security and Anti-Corruption. I bring globally recognised standards to every client interaction. My commitment to excellence has been recognised, including the Air France/KLM Outstanding Service Award.
Let’s Connect
I would love to support your mission if your organisation values smart, strategic, and client-first travel coordination.
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