Nazik Abdullahi

Skills

• Client Onboarding & Engagement
• CRM & Ticketing Systems (e.g., Zendesk, HubSpot)
• Digital Communication (Zoom, Slack, Teams)
• Workflow Optimization & Task Management
• Project & Calendar Coordination
• Customer Feedback Analysis
• Cross-functional Team Collaboration
• Tools: Asana, ClickUp, Monday.com, Notion, Google Workspace, Microsoft
Office

About

Customer-centric professional with 6+ years of experience in client relationship
management, executive support, and process optimization. Adept at delivering
high-quality service, streamlining communication, and enhancing user
satisfaction in fast-paced environments. Proven success in onboarding, training,
and supporting customers across digital platforms. Seeking to drive growth and
retention in customer success roles through empathy, efficiency, and tech-
savviness.