About
I am a dedicated Customer Service Representative with 2 years of experience delivering exceptional support and building strong customer relationships. My career has been driven by a passion for problem solving, clear communication, and ensuring customer satisfaction at every touchpoint.
Over the course of my experience, I have developed strong skills in handling inquiries, resolving complaints, and managing high volume interactions with professionalism and efficiency. I am proficient in using customer service tools and CRM systems to track, document, and resolve issues, while maintaining a positive customer experience.
My strengths include active listening, empathy, patience, and the ability to remain calm under pressure. I am skilled in conflict resolution, upselling opportunities, and providing tailored solutions that meet customer needs. I consistently meet performance targets and contribute to team goals through collaboration and reliability.
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