Skills
Excellent verbal and written communication skills
Strong listening, empathy, and problem-solving abilities.
Strong sense of accountability, confidentiality, and professionalism.
Proficiency in CRM tools and complaint tracking systems.
Conflict resolution skills and emotional intelligence.
Ability to work under pressure and manage multiple tasks simultaneously.
Proficient in using Microsoft Word, PowerPoint, and Outlook to support efficient customer service operations
About
As an accomplished customer service professional with extensive experience in meeting customer needs and elevating service quality, I am passionate about delivering exceptional experiences. I bring a proven track record of problemsolving,proactive communication, and building lasting customer relationships. Eager to
leverage my skills in a fast-paced, dynamic environment, I am committed to contributing to team success and driving continuous improvement in customer satisfaction.
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