CRM Proficiency, Data Analytics, Google workspace, Microsoft Office Suite,
Communication skills, Problem solving, time management
About
Dedicated and personable Customer Service Representative with proven experience delivering excellent client support in fast-paced environments. Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction through active listening and clear communication. Adept at using CRM systems, managing high-volume interactions, and building strong relationships that drive customer loyalty. Known for patience, empathy, and problem-solving skills, with the ability to remain calm under pressure while exceeding performance targets.
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