Skills
Customer Support (Social Media, Email, Phone, WhatsApp, CRM
Systems)
Complaint Resolution & Escalation Management
Process Improvement & Client Relationship Management
Vendor & Procurement Negotiation
Microsoft Office Suite | QuickBooks | HubSpot | Google Workspace |
Meta Business Suite
Data Entry, Documentation & Reporting
Strong Communication and & Analytical Thinking
| High Emotional Intelligence | Adaptability
About
Customer Service Specialist with 4+ years of experience supporting clients across diverse industries including e-commerce, printing solutions, hospitality, and procurement. Skilled in social media support, and cross-functional collaboration. Recognized for improving customer satisfaction, streamlining complaint resolution, and driving sales growth through personalized engagement. Adept at handling high-volume inquiries while maintaining professionalism and empathy.
Profile Photo
