Skills
Core Skills
• Administrative Support
• Appointment Scheduling & Calendar Management
• Customer Service & Client Relationship Management
• Call Handling (Inbound/Outbound)
• Email Management
• Time Management & Task Prioritization
• Problem Solving & Attention to Detail
• Invoicing & Document Preparation
Technical Skills
• CRM Software: Salesforce, RingCentral
• Google Workspace (Docs, Sheets, Calendar, Gmail, Meet)
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Zoom & Slack
About
Customer Service and Administrative Support professional with over 3 years’ experience across Nigeria, Ghana, and remote international roles. Skilled in handling client inquiries, managing CRM systems (Salesforce, RingCentral), and providing virtual assistance using Google Workspace and Microsoft Office. Proven track record of improving client satisfaction, meeting deadlines, and supporting business operations with efficiency and professionalism.
Profile Photo
