Laura David Udo

Skills

- Customer Relationship Management (CRM)
- Excellent Communication Skills(spoken & written)
- Travel Booking & Airline Ticketing
- GDS Systems: Amadeus, Galileo
- Visa Application Processing
- Voiceover Delivery & Articulation
- Sales Reporting & Reconciliation
- Communication & Client Support
- Conflict Resolution
- Microsoft Office Suite
- Team Collaboration
- Problem Solving
- Organizational Leadership & Motivation

About

I am a dynamic and service-driven professional. I'm interested in opportunities within organizations where I can contribute my diverse skills and proven experience across travel consultancy, customer service, executive support, virtual assistance, and voice artistry. With over six years of professional experience, I have consistently delivered excellence by combining technical expertise with strong interpersonal and organizational abilities.

As a Travel Consultant and Air Ticketing Officer, I bring hands-on expertise in reservations, flight management, visa support, and end-to-end travel coordination using industry tools such as Amadeus, Galileo, and HubSpot CRM. My background in travel management has honed my ability to provide seamless, client-focused solutions that enhance customer satisfaction and drive repeat business.

In my role as an Executive Assistant and Customer Service Representative, I have successfully managed administrative tasks, streamlined communication, and supported executives in achieving strategic goals. I am skilled at handling client inquiries, resolving issues efficiently, and maintaining professional relationships that foster trust and loyalty.

Additionally, I have embraced the evolving digital workspace as a Virtual Assistant, where I provide remote administrative support, task coordination, and efficient documentation tailored to client needs. My adaptability and digital proficiency allow me to thrive in fast-paced, technology-driven environments.

Beyond administration and client service, I am also a Voiceover Artiste, lending my voice to creative, corporate, and promotional projects. This unique skill further enhances my communication strengths and allows me to add a distinctive touch of creativity to professional engagements.

I am confident that my multidisciplinary background equips me to contribute meaningfully to your team. I thrive in roles that demand precision, client engagement, and adaptability, and I am excited about the possibility of bringing this blend of skills to your organization.

Thank you for considering my application. I would welcome the opportunity to discuss how my experience and versatility can add value to your team.