Skills
Active Listening and Good Communication · Attention to Detail and Accuracy · Critical Resolution and Patience · Problem Solving Skills and Critical Thinking · Multitasking and Time Management · Team Collaboration and Flexibility. Microsoft Excel, Word & Outlook, Google Workspace (Docs, Sheets, Drive, Calendar), CRM Software (HubSpot, Zoho, Salesforce), Email Management Tools & Automation, Canva, Corel Paint.
About
Hello, my name is Kelly. And I am a Customer Service Representative with strong communication and active listening skills, problem-solving skills, and attention to detail skills.
I have helped over 1000 customers resolve their issues with a 95% satisfaction rate. In my work, I focus on providing timely and effective solutions to ensure customers have a happy and satisfactory experience. I am available 8 hours a day, 5 days a week, and flexible with night hours to accommodate clients in different time zones. Outside of work, I enjoy watching entertainment and playing football.
I am happy to assist you today and provide the customer support you need!
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