Skills
Strong written and verbal communication
Cross-cultural awareness and adaptability
Team collaboration and problem-solving
Research and information gathering
Organizational and time management skills
Basic proficiency in MS Office / Google Workspace, and other CRM tools.
About
Friendly and reliable Customer Service & Tech Support Specialist with a strong background in helping customers resolve issues quickly and professionally. I have experience handling customer inquiries through chat, email, and phone, as well as troubleshooting technical problems in a clear and patient manner
I'm adept at working in fast-paced environments, meeting performance targets, and building strong customer relationships. Recognized for patience, empathy, attention to detail and clear communication that improves customers satisfaction and retention.
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