Skills
Project Coordination
Team Coordination
Administration
File Systems
Customer Support
Inventory Management
Office Administration
Leadership
Organization Skills
Using AI Tools
AI Literacy
Storytelling
Customer Journey Mapping
Active Listening and Empathy
Problem Solving and Critical Thinking
Email, Live Chat and Social Media
Support Process Improvement
Work Breakdown Structure (WBS)
Key Performance Indicators
Conflict Resolution Active Listening and Feedback Continuous Process Improvement Time Management Team Management Attention to Detail Relationship Building Community Engagement Negotiation Contract Management Presentation and Reporting Skills Creativity and Innovation Brand Development Strategy Content Marketing
Project Management
Agile Project Management
Microsoft Office
Problem solving
Data Analysis
Teamwork
Practical Project Management
Human Resource Development
Lease Administration Customer Service Operations
Event Planning Fundraising
Canva
Customer Relationship Management (CRM)
About
I get excited when building people-centered solutions through customer care & project management. My journey began in Land Economy, but I quickly found my strength in people-centered roles that blend customer care, administration, and project coordination. Today, I serve as a Customer Care & Administrative Associate at Rendeavour Ghana, where I manage client relations, resolve inquiries within 24 hours, and support operational efficiency. Outside of work, I volunteer with Teens Aloud Foundation; organizing programs, mentoring young people, and driving community initiatives. These experiences have sharpened my organizational and leadership skills while fueling my passion for youth development and social impact. I am eager to build a career in project management, leveraging my skills in stakeholder engagement, coordination, and execution to contribute to organizational growth and meaningful impact across Africa. And just so you know whether I’m coordinating projects, mentoring young people, or juggling multiple tasks, I believe in Creating Smiles with a Smile. It’s my little way of keeping things light while getting the work done. So whether it’s people, projects, or purpose, I’m always ready to build with others. Reach out anytime. Let’s connect, because great things happen when people come together with genuine smiles!
Profile Photo
