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Skills
My core technical support skills include:
Problem-Solving
User Support & Communication
System Administration
Incident Management
Adaptability & Continuous Learning
About
I am an IT Technical Support Specialist with 6 years of hands-on experience in troubleshooting and system support. I have successfully managed IT operations across 10+ branches, ensuring seamless user productivity and system uptime. I hold a Microsoft Certification (AZ-900), which validates my expertise in cloud fundamentals and modern IT infrastructure.
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