Skills
Technical & Professional Skills
• Data entry and accuracy
• Data cleaning and sorting (Excel, Google Sheets)
• Procurement and vendor management
• Customer service & client support
• Chat & phone communication
• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace tools
Soft Skills
• Strong communication
• Problem-solving
• Organization and time management
• Attention to detail
• Teamwork and collaboration
• Adaptability and willingness to learn
• Multitasking
About
I am a motivated and detail-oriented individual with a strong interest in customer service, procurement, and data analysis. Through self-study and hands-on practice, I have developed solid skills in data cleaning, sorting, and basic analysis, while also strengthening my ability to manage tasks efficiently and communicate effectively. I enjoy problem-solving, learning new tools, and contributing positively to any team I’m part of.
Skills
• Customer service & client support
• Procurement & vendor management
• Data entry, data cleaning, and basic data analysis
• Strong written and verbal communication
• Organization and time management
• Adaptability and willingness to learn new systems
Achievements
Successfully completed self-study projects in data analysis (Excel/Google Sheets) with practical application in sorting, cleaning, and organizing datasets.
• Assisted in improving efficiency in previous roles by organizing workflow and ensuring smooth handling of client requests.
• Recognised for reliability and dedication in handling customer inquiries and administrative tasks.
Job Experiences
• Customer Service Support
Responded to client inquiries, handled feedback, and provided timely solutions to ensure customer satisfaction.
• Procurement & Administrative Support (Assistant Role)
Assisted in sourcing items, negotiating prices, and ensuring timely purchase and delivery of goods.
• Data Entry Clerk (Freelance Projects)
Entered, cleaned, and organised datasets with accuracy and attention to detail.
Profile Photo
