Jerry Nmodu

Skills

Excellent communication (verbal, written, and active listening)
Empathy and patience in handling customer concerns
Problem-solving and conflict resolution

Relationship building and rapport creation

Strong interpersonal and collaboration skills
Attention to detail and accuracy in responses
Multitasking and time management;
Adaptability in fast-paced environments

About

Customer Service Representative with a proven ability to boost satisfaction, convert leads, and resolve issues with empathy and efficiency. Fast learner who adapts quickly, builds trust effortlessly, and thrives in dynamic, remote-friendly environments. Skilled in Salesforce, Bitrix, and Microsoft Office Suite, with strong communication, time management, and results-driven focus.