Skills
Customer Relationship Management, Active Listening & Empathy, Conflict Resolution & Problem-Solving, Clear Verbal and Written Communication, Microsoft Office Suite (Word, Excel, PowerPoint), Email & Live Chat Support, Call Handling & Phone Etiquette, Time Management, Attention to Detail, Team Collaboration.
About
Enthusiastic and detail-oriented Customer Service professional with less than 2 years of experience supporting customers, resolving inquiries, and delivering excellent service across different platforms. Skilled in active listening, conflict resolution, and building positive relationships that enhance customer satisfaction and retention. Proficient in Microsoft Office tools and adaptable to new technologies. Passionate about creating positive customer experiences and contributing to team success through professionalism, empathy, and strong communication.
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